Questions, answered.
Everything you'd want to know before you start. Don't see your question? Email support@smallbusinessactivation.com or read our terms.
Free preview first. No card needed.
Getting started
What exactly do I get?
A finished website for your business, built in the tier you choose, plus an optional launch video. You get a free preview first, then the full-quality build after you pay. We host it free for 12 months on your own domain, and you can download the files any time.
Is the preview really free?
Yes. Describe your business and we'll build a quick, watermarked preview of your site. You can make up to 5 versions. Each new version takes the place of the last one, and the earlier ones are saved: you can bring any of them back later for $25. There's no obligation to buy.
Why do extra previews and extra video takes cost money?
Your first preview (up to 5 versions) and your first video are free. Past that, each new site or video we generate uses real AI computing and our own running costs, and the fee mainly covers those.
These fees are not the price of your site or video. You own them when you buy: a clean download with no watermark, yours to keep.
Can I try a launch video for free?
Every account gets one free watermarked preview of a launch video, up to 30 seconds. If you love it, buy it to get the clean video and the right to use it. See the video styles.
How do I add a launch video to my website?
It's part of your website order. Turn on “Add a launch video” in the checkout, pick 30 seconds, 1 minute or 2 minutes, and pay once. We suggest a type and style for your business and use the details and photos you already gave us, so there's nothing to fill in again. Bought with your website, it's 15% off.
Can I upgrade my site to a higher tier later?
Yes. After your site is delivered you can upgrade it from your project page, and 80% of what you've paid for its tier counts toward the new one (for example, Essential to Signature costs $630 instead of $750). Expedite, edits, domains, videos, hosting and tax don't count. Your current site stays live until the new one is delivered. See the worked examples.
Our team and track record
Who's behind Small Business Activation?
AgentX, an AI consulting firm for small businesses. Our team are business builders first: serial entrepreneurs and strategy advisors who have spent careers growing local companies. Learn more on our Work with us page.
What has your team actually done?
We've helped owners like you grow, in service and retail. Our team has:
- made local businesses the leader in their field
- taken local businesses to a national footprint
- built new business concepts from the ground up
- worked with franchise owners to grow their locations
- grown businesses big enough to sell
- started and run companies of our own, more than once
Why does business experience matter for a website?
Because a website is a sales tool, not a brochure. We've seen what makes a customer pick up the phone, book an appointment or walk through the door, and what makes them choose someone else. That thinking is behind every site we build, whichever tier you pick.
My business is small. Is this for me?
Yes. Many of the businesses we've grown started small: one location, a few people, an owner doing everything. That's who we built this for. Start with a free preview and see what your business looks like at its best.
Can you help with more than my website?
Yes. When you're ready to grow (a second location, a new market, franchising, or getting ready to sell), AgentX's advisors can help. They bring a deep network and long-standing relationships, so you're not starting from zero. See Work with us.
Turnaround and edits
When does the turnaround clock start?
The clock starts the moment your payment goes through. Standard times are: Essential: 1 hour (15 minutes expedited); Signature: 3 hours (1 hour expedited); Showcase: 8 hours (2 hours expedited).
Launch videos arrive in 2 hours (30 seconds), 4 hours (1 minute) or 8 hours (2 minutes). When the video is part of your website order, that clock starts when your website is delivered, so the video can show your finished site.
What if you miss an expedited deadline?
We refund the expedite fee automatically. You don't need to ask, and you still get your site.
How do edits work?
Open your site, click anything and leave a comment, like "make this headline shorter" or "use our blue here." When you're ready, send the whole round (up to 25 comments). One round of comments counts as one edit.
Signature includes 1 round and Showcase includes 4. Extra rounds are $25 for Essential and Signature and $75 for Showcase.
Domains and hosting
Do I need a domain? Can I use one I already have?
Your site goes live on your own domain. Buy a new one through us, or connect one you already own at no charge. You can check names before you start.
Each domain is priced by name, and you see the exact price before you buy. You're the registered owner.
What does hosting cost?
Hosting is free for the first 12 months. After that it's $10 a month or $100 a year. We remind you 30 days and 7 days before anything renews.
Ownership and refunds
Who owns the website and video?
You do, completely. Everything we make for you is yours to use however you like, and AgentX keeps no rights to it. After you pay, you can download the full site files and your video.
What's your refund policy?
In short:
- The preview is free, with no obligation.
- Cancel before we start building and you get a full refund.
- After delivery, edit rounds are how we make it right.
- If we clearly fail (broken or never delivered), we refund you or rebuild it free.
- A paid video that doesn't render properly gets a redo or a refund.
- The expedite fee is refunded automatically if we miss the promised time.
Read the full refund policy.
How can I pay?
Cards, Apple Pay and PayPal. Prices are in US dollars, and applicable sales tax is added at checkout.
AI content and our policies
Is the content made by AI?
Yes. Your site and video are generated with AI from what you tell us and the files you upload. Please read everything before you publish: you're responsible for what goes live, and you know your business best.
If anything looks wrong or offensive, use "Report a problem" and we'll fix it or refund you. See our AI content policy.
Can I upload photos or videos of people?
Yes. Photos and video of you, your staff, your customers or your events are welcome. Please only upload people who are happy to appear on your site; you decide how your content is published and used.
We decline uploads that show nudity or sexual content, graphic violence or hate symbols, and files we can't open. Your site and video can also show illustrated or AI-generated people where they fit your style.
Is this right for health or other sensitive information?
No. Our service isn't built for health records or other sensitive personal data, so please don't include any in your answers or uploads.
Privacy and your data
Can I delete my data?
Yes, any time. From your dashboard you can delete any upload, preview, site, video or your whole account. Deleted items disappear right away and we purge the files from our systems, and from our vendors' systems where they hold copies. We keep only the order records the law requires.
Need help with something you can't delete yourself? Contact us and we'll handle it. Details are in our privacy policy.
Do you train AI on my content?
No. We don't use your answers, uploads or finished work to train AI models, and we don't let our AI vendors do it either.
Your business deserves a real launch.
Start with a free preview. If you like what you see, we'll have it ready today.


